Co-Managed Services

Supplemental IT Support: We assist with day-to-day IT operations, such as help desk support, troubleshooting, and resolving technical issues. Alleviating the workload on your internal IT staff, so they can focus on strategic initiatives.
 
IT Monitoring and Management: We monitor and manage your company's IT infrastructure. Including network performance, system availability, security threats, and backups. Ensuring systems are up-to-date, secure, and functioning optimally to minimize downtime and disruptions.

Proactive Maintenance and Patching: We perform proactive maintenance tasks, such as applying patches, updates, and security fixes to servers, workstations, and software applications. Preventing potential vulnerabilities and ensuring systems are running on the latest versions.

IT Project Assistance: We provide subject matter expertise and resources for planning, implementing, and managing IT projects. This can include infrastructure upgrades, cloud migrations, software deployments, and other initiatives. We work collaboratively with your internal team to ensure project success.

Security and Compliance: We help implement and manage security measures to protect your company's data and systems. Including developing security policies, conducting security assessments, implementing security controls, and monitoring security incidents. We can also help ensure compliance with relevant regulations and industry standards.

Vendor Management: We assist with coordinating vendor relationships, negotiating contracts, and ensuring timely resolution of issues. Working with vendors to procure hardware, software, and services, ensuring your organization receives the best value and support.

Strategic IT Guidance: We provide insights and recommendations to help align IT initiatives with your company's business objectives. We also assist you in technology roadmap design, budget planning, and strategy formulation.